How Hackers Took Over Obama's Twitter Account
On July 15, 2020, something bizarre happened on Twitter. In the space of a few hours, the accounts of Barack Obama, Joe Biden, Elon Musk, Apple, and dozens of others all posted the same message: "Send Bitcoin to this address — I'll double it."
The accounts weren't hacked by breaking encryption or finding a zero-day. The attackers called Twitter employees on the phone.
No malware. No exploit. Just a phone call.
The entire breach came down to one thing: convincing people to trust a fake authority. This technique — vishing (voice phishing) — is one form of social engineering. The broader category includes phishing emails, fake login pages, impersonation, and pretexting. And it works because it targets humans, not software.
The Twitter hackers never found a technical vulnerability in Twitter's code. What did they exploit instead?
The attackers researched Twitter employees on LinkedIn before calling. What is this reconnaissance phase called?